Securus Technologies is a leading provider of parole tracking and detainee communications to correction and law enforcement agencies in North America. Securus serves approximately 2,600 correctional facilities in Mexico, Canada, and the District of Columbia and over 1,000,000 inmates nationwide. As a leading technology company in providing comprehensive and innovative criminal and civil justice solutions, Securus has improved prison facilities by preventing and solving crimes. The company is headquartered in Dallas, Texas, but has four other regional offices in the Dallas metro area, and Atlanta, Georgia.
About Securus Technologies Services
Securus serves as the leading phone provider for prisons by providing public information on biometric analysis, inmate self-service, emergency response rates, and incident management to make the world a better and safer place. Richard Smith serves as the Chairman and CEO of Securus Technologies, and according to him, the company must develop new services and products on a weekly basis for the law enforcement officials. As a result, these law enforcement officials will have innovative ways of preventing and solving crimes.
Customer Comments on the use of Securus Technology Facility
On October 21, 2016, PR Newswire published a few of the customers’ remarks in the prison facilities regarding the Securus Technologies’ facility. The comments were mainly positive and below are some of the samples of formal letters received from prison officials in the United States.
“I would like to inform you that the use of phone calls was a great source of information that helped us obtain a search warrant for a corrupt staff member who was arrested for introducing contraband.”
“The LBS services are the main reason why we shall continue to use Securus. In fact, the LBS software has assisted the sheriff’s department in the recovery of drugs and illegal assets.”
“We were able to monitor calls and establish that the inmates were selling and using alcohol and drugs within the prison facility. The inmates were also using cellular devices illegally to transfer drug payments.”